Terms of service

These terms apply to your use of Micro (microlms.com). Micro is run by Lupchoo Ltd, a company registered in New Zealand ("we", "us"). By creating an account or using Micro, you agree to these terms and to our privacy policy. If you're using Micro for an organisation, you're agreeing on its behalf, and "you" includes that organisation.

What Micro is

Micro connects to your organisation's Litmos site through the Litmos API. It lets your administrators report on learning, review and apply bulk changes, and monitor training. Micro is independent: it isn't affiliated with, endorsed by or sponsored by Litmos. Litmos is a trademark of its owner.

Your account

• Micro is for businesses and other organisations. You must be authorised to act for the organisation whose Litmos site you connect.
• People sign in with a one-time code sent to their email. Keep access to your email secure; you're responsible for what happens in your workspace.
• Active Administrators and Account Owners in your connected Litmos site can sign in to your workspace. You can also add other people, and remove anyone you've added.

Connecting Litmos

• You give us a Litmos API key so Micro can read your Litmos data and make the changes you approve. You confirm you're allowed to do that, including under your agreement with Litmos.
• Micro only changes Litmos when someone in your workspace reviews a change and presses Apply, or approves one an AI assistant has drafted. You're responsible for the changes your people approve.
• Micro depends on the Litmos API. If Litmos changes, limits or withdraws it, parts of Micro may stop working, and we aren't responsible for that. We'll do our best to adapt.

Free trial

Every new workspace starts with a 14-day free trial, with every feature included. We don't ask for a credit card to start. To keep using Micro after the trial, choose a plan and add payment details.

Plans and payment

• Micro costs US$99 a month for Litmos sites with up to 1,000 active users, and US$299 a month for 1,001 to 5,000. For more than 5,000 active users, the price is agreed with you in writing. "Active users" means the active people in your connected Litmos site at our latest sync.
• Subscriptions are billed monthly in advance, in US dollars, through our payment provider. Prices don't include any taxes that apply to you.
• If your Litmos site grows past 1,000 active users, your plan moves up from your next billing date. We'll let you know when that happens.
• We may change our prices. We'll give you at least 30 days' notice, and a change takes effect from your next billing date after the notice period.
• If a payment fails and isn't sorted out, we may suspend your workspace until it is.

Your data

Your Litmos data, and anything you put into Micro, stays yours. You give us permission to store and process it only as needed to run Micro for you, as described in our privacy policy. For information about the people in your Litmos site, you're in control and we act on your instructions. You're responsible for having a lawful basis to share that information with us.

AI assistants

If you connect an AI assistant to Micro, information Micro returns to it goes to that assistant's provider under your own agreement with them. You can disconnect assistants at any time in Settings.

Acceptable use

• Don't use Micro to break the law, or to access a Litmos site you're not authorised to manage.
• Don't try to get around Micro's security, overload it, or access other customers' workspaces.
• Don't copy, resell or reverse engineer Micro, or use our brand in a way that suggests we endorse you.

We can suspend or close workspaces that break these rules seriously or repeatedly.

The demo

The demo workspace contains a fictional company. It's shared, it resets regularly, and nothing in it is connected to a real Litmos site.

The service

We'll keep improving Micro, and we may add, change or remove features. We'll try to give notice before removing anything significant. We aim to keep Micro running and secure, but we can't promise it will always be available or free of errors.

Our responsibility

Micro is provided "as is". As far as the law allows, we aren't liable for any indirect or consequential loss, or for loss of data, profits or business. Our total liability to you for all claims is limited to the fees you paid us in the 12 months before the claim.

You're acquiring Micro for business purposes, so, as far as the law allows, the Consumer Guarantees Act 1993 doesn't apply.

Ending things

You can stop using Micro at any time. When you cancel, your subscription runs to the end of the period you've paid for. We don't give refunds for part-periods unless the law requires it. If you'd like your workspace deleted, email us and we'll delete it as described in our privacy policy. We can close your workspace if you break these terms seriously, with notice where reasonable. Sections that by their nature should survive, such as limits on liability, still apply after that.

Changes to these terms

We'll update the date above when these terms change, and tell account holders in advance if a change is significant. If you keep using Micro after a change, you accept the new terms.

Law

These terms are governed by New Zealand law, and New Zealand courts have jurisdiction.

Contact

Lupchoo Ltd (operator of Micro), New Zealand. team@microlms.com